Regina Pollastro
910 Edinburgh Ln, Charlotte, NC 28209
Please go to Settings > Email Inbox and re-authenticate the account, or use a different Connected Account to send email.
910 Edinburgh Ln, Charlotte, NC 28209
910 Edinburgh Ln, Charlotte, NC 28209
910 Edinburgh Ln, Charlotte, NC 28209
910 Edinburgh Ln, Charlotte, NC 28209
910 Edinburgh Ln, Charlotte, NC 28209
910 Edinburgh Ln, Charlotte, NC 28209
910 Edinburgh Ln, Charlotte, NC 28209
910 Edinburgh Ln, Charlotte, NC 28209
910 Edinburgh Ln, Charlotte, NC 28209
SMS
Yvonne
Yvonne
Sophia
Sophia
Jel Sophia
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Jel Sophia
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Jel Sophia
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Yvonne
Yvonne
Sophia
Sophia
Jel Sophia
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Jel Sophia
Jel
Jel Sophia
Jel
Jel Sophia
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Jel Sophia
Jel
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Automate responses with GorillaDesk's AI-powered SMS chatbot that can handle customer and lead inquiries, add new leads, and schedule bookings directly within your system.
Boost customer engagement on your website with our AI Chat Portal! Our AI agent handles inquiries, captures new leads, and bookings—providing 24/7 support seamlessly embedded into your site.
There are some issues. Contact Support
MailStream allows you to broadcast high-impact Email and SMS marketing campaigns directly from your GorillaDesk database—without the “Monthly Fees” of other platforms.
MailStream emails billed at .005 per email. (Just $5/1000 emails.)
Pre-Flight email validations billed at .03 per email.
SMS billed at your standard SMS package rate.
Email Balance
Emails remaining
11,203
Email usage this month
21
Pre-Flight Validation usage this month
113
Email usage last month (Mar)
40
Pre-Flight Validation usage last month (Mar)
20
To maintain high deliverability and protect sender reputation, the following thresholds apply:
Pre-Flight Validation
Email Validation — $0.03 per email.
20% – 30% invalid emails: A user warning will be triggered.
50% or higher invalid emails: An additional warning will be triggered.
Email validation is only charged once per unique address. Subsequent sends to the same recipient will not incur additional validation fees.
Why it’s required: Sending emails to “dead” or invalid addresses is the fastest way to get your account flagged as spam by providers like Gmail and Outlook. To ensure your messages actually reach your customers’ inboxes, we verify your contact list before your first send. This “Pre-Flight” check identifies undeliverable addresses before they can hurt your reputation.
Why there is a fee: Verification requires an intensive, real-time handshake with global mail servers to confirm each address is active and safe. We pass this cost through at $0.03 per email validated to provide you with the highest level of accuracy and protection.
Per-Campaign Monitoring
2% – 3% failure/bounce rate: A user warning will be triggered.
Above 3% failure/bounce rate: The campaign will be automatically stopped.
Global / Account-Level Monitoring
5% or higher failure/bounce rate: All active campaigns will be stopped, and the MailStream plan will be canceled to protect sender reputation.
The account will be subject to manual review for reactivation. It may either be reopened or terminated.
If you use a free email account (e.g., @gmail.com, @yahoo.com) we’ll automatically make a small change to your email address by appending @drip.gorilladesk.com to your address each time you send an email. This change is made on our side, so you can keep using your free email and we'll handle the rest.
The benefits of a Custom Domain Email vs Free Email accounts >>To ensure delivery, we’ll change your from address to chris.gmail.com@drip.gorilladesk.com
To help your emails reach your recipients' inboxes, set up email authentication for your custom domain. Authenticating the domain you use to send email can help you maintain and grow an engaged audience, and make sure your emails reach the inbox.
gmail.com
Free Domaingorilladesk.net
Verification in Progressgorilladesk.net
Needs AuthenticationOpen a new tab or window and navigate to your domain provider's website to access your domain records.
Awesome, you're ready for the next step.
Something went wrong.
It looks like something didn't get copied and pasted correctly when you added the CNAME records to your domain. Delete or edit those records to try copying and pasting again.
You are going to add 2 CNAME records to your domain. These records are managed on your domain provider's website or interface. They help Mailchimp direct your email to the right place.
Now repeat those steps, but this time copy/paste the info for CNAME 2.
Name
Value
Name
Value
In your domain provider, you are going to add 1 TXT record. This record helps ensure proper delivery of emails.
To create a DMARC record:
Host
Points To
We're validating your DNS records. Most records update within a few minutes, but this could take up to 48 hours. You'll receive an email notification once validation is complete.
Your domain is authenticated! Your emails will now flow freely into your customer's inboxes.
gorilladesk.net
Authentication Failedgorilladesk.net
AuthenticatedFree Email
If you add a free email account, your sender email will be changed.
For example, if you use cath@gmail.com, the sender will appear as:
cath.gmail.com@drip.gorilladesk.com
This is because we cannot access or configure DNS settings for free email accounts, which are required to properly authenticate and send emails on your behalf.
Free accounts include a daily sending limit of 250 emails. Any remaining recipients in your queue will be automatically processed the following day.
Paid Email / Custom Domain
Better Inbox Delivery: Emails sent from personal accounts (@gmail, @yahoo) often get buried in the Spam or Promotions folders. A business domain tells inbox providers you are a "Safe Sender".
Professional Branding: Removes the messy "via http://gorilladesk.com " or proxy addresses. Your customers only see your name and your brand.
Built-in Trust: Customers are significantly more likely to open an email that comes directly from a business domain (e.g., service@yourbrand.com) than a generic personal one.
Own Your Reputation: Using your own domain is like building a "credit score" for your business identity. You aren't affected by the bad sending habits of other free users.
Higher Security: It includes digital "signatures" that prove to banks and major email providers that the email is really from you, protecting your business from being impersonated.
Error sending verification email
Sorry, domains from free email providers like gmail.com can't be added to your verified domains. You may still be able to send from this domain, but we recommend you verify a custom domain owned by you or your organization.
Email Address
Incorrect email address